How do I locate my tracking number after my order has been marked completed?

You will receive a separate email from JawsTec with your tracking number as soon as your order is shipped. You can also view your tracking number in your account by clicking on your order number and scrolling all the way down.

What wall thickness should my parts have?

We recommend your wall thickness be at or above 1 mm. Any wall thickness under 1mm we do not guarantee print quality.

How long does it take for my order to ship?

Depending on the type of material you choose, we strive for a 4-5 business day turnaround time.

Will you share my files with anyone or share them on social media?

No, we keep your files and finished parts confidential unless otherwise specified by you, the customer. Watch Video Here.

What type of printers do you use?

We print using the MJF 4200/5210 machines from HP, along with the EOS P396/P770 and XYZ 230 machines. Watch Video Here .

What resolution are your prints?

Our layer thickness is 80 microns in MJF and 120 microns in SLS. Watch Video Here .

How accurate are your internal thread inserts?

For internal threads, we would recommend having threaded inserts installed on your parts. Watch Video Here .

What is the shore hardness of your TPU?

Shore hardness for our TPU is 86A. Watch Video Here .

Do you offer 3D scanning off an existing model?

Sadly we do not offer this service. Watch Video Here.

What type of finishes (post-processing) do you offer?

We offer Raw, Tumbling, Polished, and Vapor Polished as our post-processing finishes. Watch Video Here.

How thick should a living hinge be?

We recommend .65mm or .025″ for a living hinge. Watch Video Here .

Do you offer CAD design work?

Yes, we have a CAD designer available, our starting design rate is $50/hr. Reach out to us via email at info@jawstec.com

Do you print in color?

We now offer HP full-color printing. If order to get a quote, you will need a .3MF file. Watch Video Here .

What type of CAD files does your quote engine support?

Our 3D quote engine will accept the following CAD files, .STL, .3mf, .OBJ, .STP, or .STEP files. Watch Video Here.

What type of files can I 3D print off of?

We can print from almost any 3D cad file type, .STL files would be our preferred method. Watch Video Here .

How do I request orientation on my parts?

We now offer a section on our quote page. After uploading your CAD file, select the box for a specific orientation and upload your PDF or image showing your exact orientation. Watch Video Here.

Does Tumbling, Polishing, or Vapor Polishing affect the dimension on my finished part?

It could affect your finished part dimension by .05mm. Watch Video Here.

How big can my part be to be printed in a single section?

The HP MJF machines have a max print area of 380mm x 280mm x 380mm. The EOS machines have a max print area of 340mm x700mm x 580mm. Watch Video Here.

What materials do you 3D print with?

We offer MJF Glassed-Filled Nylon PA12, MJF Nylon PA12, MJF Polypropylene, MJF Nylon PA11, TPU 1301, SLS PA12 (XYZ Machine), and SLS PA2200 (EOS Machine). Coming soon: Metal printing. SLS PA12 is our recycled powder and SLS PA2200 is our premium fresh powder. Watch Video Here.

Which material is least likely to warp in the sun?

SLS PA2200 Nylon- raw with no color, but it will discolor to a yellow over time. Painting parts that are going to be in the sun is a good idea, or vapor polishing will protect your parts from sun rays as well. Watch Video Here.

Do you print with resin?

No, we print using industrial high-end resolution printers. We offer the following materials: Nylon PA12 (MJF & SLS), MJF Nylon PA11, MJF Polypropylene, SLS PA2200, and TPU. Watch Video Here.

What material do you offer the is the most flexible?

Our TPU with its shore hardness of 86A is the most flexible material we offer. Watch Video Here .

What material is most impact resistant?

MJF Polypropylene. Watch Video Here.

Can I email you my order or place it by phone?

No, to keep track of our orders, we prefer that you place your order online. If you have any questions, you may email us at info@jawstec.com . Watch Video Here.

How much will it cost to print my part?

Once you upload your CAD file on our online 3D Printing Quote, you will be provided an instant online quote. We are unable to quote off a drawing or PDF. Watch Video Here .

How long does it take to print my order?

Using industrial printers as we do, your part/order could take anywhere from 12-24 hours to print. That does not include post-processing. Watch Video Here .

Do you offer Rush Production?

We offer rush production on our quote page for MJF PA12, SLS PA12, and SLS PA2200. Rush production orders must be placed by 2:00 pm MST to start printing the same day. Orders placed after 2:00 pm MST will be delayed by one business day. Watch Video Here.

JawsTec’s FAQ

General Info

How do I locate my tracking number after my order has been marked completed?

You will receive a separate email from JawsTec with your tracking number as soon as your order is shipped. You can also view your tracking number in your account by clicking on your order number and scrolling all the way down.
What wall thickness should my parts have?

We recommend your wall thickness be at or above 1 mm. Any wall thickness under 1mm we do not guarantee print quality.
How long does it take for my order to ship?

Depending on the type of material you choose, we strive for a 4-5 business day turnaround time.
Will you share my files with anyone or share them on social media?

No, we keep your files and finished parts confidential unless otherwise specified by you, the customer.

Watch Video Here.
What type of printers do you use?

We print using the MJF 4200/5210 machines from HP, along with the EOS P396/P770 and XYZ 230 machines.

Watch Video Here.
What resolution are your prints?

Our layer thickness is 80 microns in MJF and 120 microns in SLS.

Watch Video Here.
How accurate are your internal thread inserts?

For internal threads, we would recommend having threaded inserts installed on your parts.

Watch Video Here.
What is the shore hardness of your TPU?

Shore hardness for our TPU is 86A.

Watch Video Here.
Do you offer 3D scanning off an existing model?

Sadly we do not offer this service.

Watch Video Here.
What type of finishes (post-processing) do you offer?

We offer Raw, Tumbling, Polished, and Vapor Polished as our post-processing finishes.

Watch Video Here.
How thick should a living hinge be?

We recommend .65mm or .025″ for a living hinge.

Watch Video Here.
Do you offer CAD design work?

Yes, we have a CAD designer available, our starting design rate is $50/hr.

Reach out to us via email at [email protected]

3D Printing

Do you print in color?

We now offer HP full-color printing. If order to get a quote, you will need a .3MF file.

Watch Video Here.
What type of CAD files does your quote engine support?

Our 3D quote engine will accept the following CAD files, .STL, .3mf, .OBJ, .STP, or .STEP files.

Watch Video Here.
What type of files can I 3D print off of?

We can print from almost any 3D cad file type, .STL files would be our preferred method.

Watch Video Here.
How do I request orientation on my parts?

We now offer a section on our quote page. After uploading your CAD file, select the box for a specific orientation and upload your PDF or image showing your exact orientation.

Watch Video Here.
Does Tumbling, Polishing, or Vapor Polishing affect the dimension on my finished part?

It could affect your finished part dimension by .05mm.

Watch Video Here.
Does JawsTec offer 3D metal printing?

Coming soon.

Watch Video Here.
How big can my part be to be printed in a single section?

The HP MJF machines have a max print area of 380mm x 280mm x 380mm.

The EOS machines have a max print area of 340mm x700mm x 580mm.

Watch Video Here.

Materials

What materials do you 3D print with?

We offer MJF Glassed-Filled Nylon PA12, MJF Nylon PA12, MJF Polypropylene, MJF Nylon PA11, TPU 1301, SLS PA12 (XYZ Machine), and SLS PA2200 (EOS Machine). Coming soon: Metal printing.

SLS PA12 is our recycled powder and SLS PA2200 is our premium fresh powder.

Watch Video Here.
Which material is least likely to warp in the sun?

SLS PA2200 Nylon- raw with no color, but it will discolor to a yellow over time. Painting parts that are going to be in the sun is a good idea, or vapor polishing will protect your parts from sun rays as well.

Watch Video Here.
Do you print with resin?

No, we print using industrial high-end resolution printers. We offer the following materials: Nylon PA12 (MJF & SLS), MJF Nylon PA11, MJF Polypropylene, SLS PA2200, and TPU.

Watch Video Here.
What material do you offer the is the most flexible?

Our TPU with its shore hardness of 86A is the most flexible material we offer.

Watch Video Here.
What material is most impact resistant?

MJF Polypropylene.

Watch Video Here.

Orders & Shipping

Can I email you my order or place it by phone?

No, to keep track of our orders, we prefer that you place your order online. If you have any questions, you may email us at [email protected].

Watch Video Here.
How much will it cost to print my part?

Once you upload your CAD file on our online 3D Printing Quote, you will be provided an instant online quote. We are unable to quote off a drawing or PDF.

Watch Video Here.
How long does it take to print my order?

Using industrial printers as we do, your part/order could take anywhere from 12-24 hours to print. That does not include post-processing.

Watch Video Here.
Do you offer Rush Production?

We offer rush production on our quote page for MJF PA12, SLS PA12, and SLS PA2200.

Rush production orders must be placed by 2:00 pm MST to start printing the same day. Orders placed after 2:00 pm MST will be delayed by one business day.

Watch Video Here.